MAIN DUTIES/RESPONSIBILITIES:

• Deliver excellent customer service
• Receiving stock
• Assisting in the overall financial performance of Cognition Cycles
• Maintain a clean and safe workspace
• Stock merchandising
• Always be punctual for shifts wearing appropriate attire
• Well presented with an understanding of professionalism
• Other tasks assigned by the supervisor or manager

The successful candidate will assist in a range of duties, and will require you to fulfil a range of tasks, including scheduling workshop bookings, answering the telephone and importantly building relationships with our customers.  As we are open 7 days per week, you may be required to work weekends and public holidays.

SKILLS & EXPERIENCE

Experience:

• Experience in a similar role within the Bicycle Industry would be an advantage, but not crucial.  

Skills:

• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Organised and able to meet deadlines

PERFORMANCE GOALS:

• Complete administration tasks on time
• Interact with clients, suppliers and other employees in a professional manner at all times
• Ensure shop is clean and presentable at all times
• Possess excellent interpersonal, oral and written communication skills, including the ability to consult, negotiate, liaise and the ability to effectively represent the company
• Provide cycling specific advice and technical expertise with a strong emphasis on a positive customer experience
• Able to work both autonomously and operate effectively in a team, contributing positively to team operations and working relationships

To learn more visit us online:

• @giantknoxcity
• http://giantknoxcity.com.au

Please note, we like to consider applications as they are received, so we encourage you to get in touch with us as soon as possible. Salary will be based on relevant experience of candidate.